Hi,
I came in on Monday with an intent to locate a personal trainer and sign up for membership.
Your female trainer has not called me and your staff was not helpful nor prepared to encourage my joining.
You could sign up a lot more members if you worked on how prospective customers are handled.
I won't join your gym now and I have no desire to work with that trainer. If you want to improve and can take honest feedback then feel free to call me.
Kind regards,
(SuperObese, Sweating Profusely, Creepy Guy)
Since I make it a habitat to respond to everyone, I have included my response below. Above is the actual original email - without his actual name of course.
(Note: He has not taken me up on my offer for a free training session and fitness evaluation. I did research that strip clubs in the area may cost more than a 30 minute session with a "hot" female trainer.)
We strive to encourage potential members to join because they truly want to improve their level of health and fitness. The best thing we can do is provide you with the best options to get you to your goal the quickest. Our female trainer has specialized in training females and she is not suited to train a male client. Men will typically lift heavier weights and as a business owner, I need trainers to be able to spot their clients without injury to the client or to themselves. So it seemed we were at a crossroads in proceeding because a male trainer is best suited for your training and goal accomplishment and you specifically requested a "hot" female trainer. We would like to have your business but not at the expense of potential injury to my staff. If you would like to reconsider, I'm quite sure any of our male trainers would be happy to provide you with a complimentary training session and fitness evaluation.
Thank you for your consideration.
Serena
TRANSLATION: YOU ARE REALLY EFFING CREEPY... GO GAWK SOMEWHERE ELSE!
